Why call recording is advantageous for businesses

It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality. In turn, you can reap the following […]

Simplify note-taking with OneNote

OneNote, the hidden gem of Microsoft Office, has your digital note-taking needs covered. This software is essentially a digital notebook that allows you to organize or visualize your ideas using text, video, audio, and other multimedia sources. Here’s how you can get the most out of this powerful app. Organize your digital notebook While both […]

Easy tips to design an effective website

In a recent survey by Vistaprint, 42% of the 1,800 participants said that it was “very unlikely” for them to purchase from “ugly” websites. That’s not so surprising, given that there are plenty of visually appealing and user-friendly competitors’ websites that they can visit instead. If your business website fails to make a critical good […]

Want a faster Windows 10 PC? Try these 4 simple tweaks

Windows 10 has no shortage of performance improvements over previous versions of Microsoft’s desktop operating system, but it can be further optimized. Learn how to speed up your computer by making these four simple tweaks. Prevent programs from launching at startup Windows makes certain programs readily available by loading them at startup. While Microsoft likely […]

Consider these points when purchasing antivirus software

If you think cybersecurity protection is only for large enterprises, think again. More and more cybercriminals are targeting small- and mid-sized businesses because of their lack of proper cybersecurity solutions. Viruses, ransomware, and other types of malware are also becoming more dangerous. This is why using antivirus software is more important than ever. If you’re […]

Useful accessories for Android devices

Android devices are known for their versatility, a quality that’s made possible not just by the sheer variety of applications they support, but also by the many accessories you can use with them. Knowing what these accessories can do will help you get more out of your Android device. Protective cases No matter how careful […]

Want to get rid of your Mac? Not so fast

Buying a secondhand Mac is a popular way to save money on relatively expensive equipment that retains its value. Conversely, selling your used Mac is a great way to expose yourself to identity theft — unless you follow these steps to keep your personal information safe. 1. Back up your files You don’t want the […]

What are BYOD and CYOD?

Bring your own device (BYOD) and choose your own device (CYOD) policies are popular among businesses across industries these days. Both give employees the freedom to choose the devices they’re most comfortable and familiar with, empowering them to be more efficient and productive. Here, we take a closer look at BYOD and CYOD to help […]

The dangers of TDoS to your VoIP systems

Most businesses are familiar with denial-of-service (DoS) attacks, or attacks that cripple an IT network, system, or machine to deny access to intended users. Not many businesses know, however, that Voice over Internet Protocol (VoIP) systems can be a DoS attack target too. If you have security measures in place against regular DoS attacks but […]