Data Backup & Disaster Recovery Solutions for Memphis & DeSoto County Businesses

It only takes an instant for a business to lose vital customer data—and years or even decades to rebuild credibility and client trust. Whether from ransomware attacks, hardware failures, natural disasters, or human error, data loss can devastate Memphis businesses. To ensure your business continues to operate during any emergency, Goodwin PC Services offers comprehensive data backup and disaster recovery solutions. Every day, businesses across the Mid-South lose critical data. According to recent studies, 60% of small businesses that experience major data loss close within six months. The question isn't if you'll experience data loss—it's when, and whether you'll be prepared. Our advanced backup programs routinely replicate your files, store them on geo-redundant offsite servers, and routinely test their integrity in preparation for any disaster.

Our Backup and Recovery Process

  • Data Assessment
    We evaluate what data you have, where it's stored, how critical it is, and your current backup situation. We identify gaps and vulnerabilities in your existing protection.
  • Strategy Design
    Based on your business needs, budget, and risk tolerance, we design a backup strategy that includes appropriate technologies, retention periods, and recovery procedures.
  • Implementation
    Our certified technicians deploy backup solutions with minimal disruption. We install hardware (if needed), configure software, establish backup schedules, and ensure encryption is properly implemented.
  • Testing & Validation
    Before going live, we test the backup process and verify that recovery works correctly. We conduct test restores to ensure you can actually get your data back when needed.
  • Ongoing Monitoring
    We monitor backup completion daily, verify data integrity, and receive alerts if backups fail. You'll never wonder if your backups are working—we ensure they are.
  • Regular Testing
    Quarterly recovery drills ensure your backups remain functional. We randomly restore files and systems to verify the entire recovery process works when you need it most.
  • Reporting & Documentation
    You'll receive regular reports on backup status, storage utilization, and any issues. We maintain documentation of your backup infrastructure and recovery procedures.

FAQs

How often should we backup our data?

It depends on how much data you can afford to lose. Most businesses need daily backups at minimum, with critical systems backed up hourly or continuously. If you can't afford to lose a full day's work, you need more frequent backups. We'll help determine the right backup frequency for your business based on your Recovery Point Objective (RPO).

Where is our backed-up data stored?

Your data is stored in multiple locations: locally on backup appliances in your office for fast recovery, and in geo-redundant cloud data centers for disaster recovery. Cloud backups are stored in secure, enterprise-grade data centers with military-grade encryption. Your data is replicated across multiple geographic locations to ensure availability even if one data center fails.

How quickly can we recover from a disaster?

Recovery time depends on the scope of the disaster and your chosen solutions. Individual file restores take minutes. Full system restores typically take hours to a day depending on data volume. With business continuity solutions including virtualization, we can have critical systems running in the cloud within hours while we rebuild your physical infrastructure. We'll establish your specific Recovery Time Objectives (RTO) during planning.

What about ransomware protection?

Our backup solutions include specific ransomware protections: immutable backups that can't be encrypted by ransomware, air-gapped copies isolated from your network, and version control allowing you to restore to a point before infection. If ransomware hits your Memphis business, you can restore clean data without paying the ransom.

Do you test our backups?

Yes! We monitor backup completion daily and conduct quarterly recovery drills. We randomly select files and systems to restore, ensuring the entire backup and recovery process works correctly. Many businesses discover their backups don't work only when they desperately need them—we prevent that scenario through regular testing.

How long do you retain backup data?

Retention periods are customizable based on your business and compliance requirements. Typical retention includes: daily backups for 30 days, weekly backups for 12 weeks, monthly backups for 12 months, and yearly backups for 7 years. Industries with specific compliance requirements (healthcare, financial, legal) may need longer retention periods, which we can accommodate.

Can we access old versions of files?

Yes! Our backup solutions include version history. If someone accidentally overwrites a document or you need to reference how a file looked last month, we can restore specific versions from any backup point within your retention period.

What happens if our internet goes down?

Local backups remain accessible even without internet. You can restore files and systems from local backup appliances without any internet dependency. Cloud backups require internet connectivity for access, which is why we recommend hybrid backup strategies combining both local and cloud protection.

How much does backup and disaster recovery cost?

Pricing depends on data volume, number of systems, retention requirements, and whether you need business continuity features. Most small to medium businesses invest $100-$500 per month for comprehensive backup and disaster recovery protection—a fraction of the cost of experiencing actual data loss. Contact us for a customized quote based on your specific needs.

What if we need to recover data from years ago?

Depending on your retention policy, we can restore data from any point within your retention period. For businesses with long-term retention requirements (legal, healthcare, financial services), we maintain backups for 7+ years and can retrieve historical data when needed for audits, litigation, or compliance purposes.

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