Over the past few days, we’ve had the chance to celebrate our customers—their anniversaries, birthdays, and big milestones. Those moments matter, and we’re always glad to be part of them.
We also sponsored the James Lunsford Memorial Golf Tournament in partnership with the Olive Branch Chamber. Donnie played on a team, and Courtney spent the day with other volunteers keeping players hydrated and well-fed. It was a great way to stay connected with our local business community here in the Mid-South.
And in between all of that, we kept doing what we do every day—supporting our customers and keeping their technology running smoothly.
Here are a few Good Wins from this week:
Removing Disruptions Before They Slow Things Down
Healthcare Industry
A user began experiencing persistent pop-ups on her workstation and reached out for help. Our team remotely accessed the device, cleared recent browsing data, and eliminated the source of the issue. We also ran a full malware and virus scan to confirm there were no underlying threats.
Afterward, we followed up directly to make sure everything was working as expected.
A Good Win for fewer interruptions and a safer, more secure system.
Supporting Secure Installation of AI Software
Financial Industry
A customer needed assistance installing new AI software. We placed the workstation in learning mode through the application control portal, then remotely enabled the necessary settings and completed the installation.
Once everything was set up, we confirmed the software was accessible and working properly.
A Good Win for safely integrating AI tools into everyday business operations.
Planning Conference Room Setups That Actually Work
Nonprofit and Financial Industries
Two organizations reached out after hearing from our vCIO team about improving their conference room setups.
For one, we researched projector options and walked through next steps. For the other, we connected directly to discuss layout and functionality for their space.
Both conversations focused on creating simple, reliable meeting environments that support better communication and collaboration.
A Good Win for smoother meetings and more productive teams.
Customer Highlight
Always Responsive With a Friendly, Happy-to-Help Attitude
“We love Goodwin PC. The biggest benefit for us has been having someone actually answer every time we call—and not just answer, but always answering with a genuinely friendly, happy-to-help attitude.
A lot of companies don’t respond in a timely manner, which can really put us behind, but that’s never been the case with Goodwin. It’s truly been a game changer for us.
Compared to other IT firms, their responsiveness and customer service really stand out. They’re always quick, reliable, and easy to work with, from minor tech glitches to more complex IT challenges.
Goodwin PC is always prompt, professional, and reliable in resolving any issue, and their team consistently goes above and beyond with top-notch customer service every time we call. We feel confident knowing our technology is in the hands of experts who genuinely care.
If someone is on the fence about choosing Goodwin PC, I’d tell them they’re professional, dependable, knowledgeable, and fast—everything you’d want in an IT team. We truly love Goodwin PC and can’t recommend them highly enough.”
— Kelly G, Cooke Insurance Center
Looking for Managed IT Services in Memphis or the Mid-South?
If your business is dealing with slow IT support, recurring tech issues, cybersecurity concerns, or trying to safely adopt new tools like AI, you’re not alone.
At Goodwin PC Services, we provide fast, friendly, and highly responsive managed IT services for businesses across Memphis, Olive Branch, Hernando, and the surrounding Mid-South. Our team supports organizations with:
- Day-to-day IT support and troubleshooting
- Cybersecurity protection and monitoring
- Backup and disaster recovery solutions
- Cloud services and system management
- Strategic IT guidance, including AI and new technology adoption
We answer the phone, respond quickly, and help you stay ahead of problems before they impact your business.
If you’re not sure where your technology stands, we’ll help you find out.
Start with a quick 15-minute conversation:
https://www.goodwinpc.com/15-minute-discovery-call/
